Help and support Channels

  • Video Tutorials
  • Video Tutorials

  • Learn very quickly the right way to edit a file or move a database via our selection of step by step video courses.

  • F.A.Q.
  • A F.A.Q. Section

  • We present an intuitive Frequently Answered Questions section where you’ll find solutions to the most frequently asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our client support staff is at your service round the clock to address all of your questions. You will be given an answer within max 60 mins following the ticket application.

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Forms of Assistance

  • Shared Hosting Support
  • Web Hosting Assistance

  • If you need advice maintaining your web hosting account, or need more resources for your sites, just simply let us know and we’ll give you the proper reply.

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  • VPS Hosting Support
  • VPS Servers Support

  • In case that you encounter issues administering your SolusVM admin interface, or with any of the applications your VPS has been pre–configured with, just inform us.

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  • Dedicated Hosting Support
  • Dedicated Servers Support

  • We’ll be on–line 24x7x365 to aid you with any given server administration procedure or to help you switch the latest configuration of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of skilled experts ready to help you with anything connected with your semi-dedicated server. They are available 24/7 throughout the year.
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