Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help section integrated into Allenion Web Hosting’s Web Hosting Control Panel. It offers an ever–increasing knowledge base with frequently asked questions and detailed educational articles compiled by our seasoned technical support staff.

  • Top quality support service
  • Instructional Videos

  • We have prepared a selection of educational video tutorials that visually explain how you can deal with a typical issue connected with your web hosting account. You will find the how–to video clips in the Help Center.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • We back up all semi–dedicated servers with a 24/7 tech support service and a one–hour support ticket response time guarantee. Our experienced technical support engineers will be online for you 24/7 to respond to your enquiries and to take care of any issue that you may come across. Just open a client support ticket from the Help Center and we’ll respond to you instantaneously.