Customer Support Channels
A 1–hour Response Guarantee
Providing top notch support in a timely manner is our high priority, so we back up each web hosting plan with a one hour ticket answer warranty. At the time you fill in a ticket or drop a message, our client help and support crew will try their best to generate the most satisfactory solution to your issue and to offer you help and advice quickly.
A Top–quality Support Service
Our customer assistance service is provided by a group of licensed employees who will be prepared to answer to your inquiry without delay. It is easy to contact the tech support staff by launching a help support ticket from your Web Hosting Control Panel or by posting us an e–mail message. On working days, you can also call us on the telephone or make use of the online chatting solution.
An Intuitive Help Section
Our company has incorporated a huge knowledge base into the Control Panel to help you get important step–by–step instructions whenever you want. Each section of the Control Panel features its own contextual help area presenting a list of how–to posts. We have also prepared video clips to provide you with a greater idea of how to accomplish any presented activity.